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If you’re thinking about a career in customer service, you’ve probably already picked up on the fact that it’s a pretty broad field right now, with a lot of different types of jobs: agents, representatives, coordinators, specialists, managers, etc. But if you’ve got the people skills and the service skills to make this field part […]

The post 8 high-paying customer service jobs: What titles to look for in your job search appeared first on TheJobNetwork.

When we’re on the job hunt, most of us focus the majority of our time and energy on getting our foot in the door for interviews and making sure that we make a lasting and positive impression while in the room. We pour untold amounts of blood, sweat, and tears into crafting the perfect resumes […]

When it comes to job hunting most of us are in the same boat, regardless of the position we’re seeking or the field we’re in. We’re eager to convince the gatekeepers—those who have the power to make the hiring decisions—that we possess the full suite of skills and abilities they need for their teams. We […]

At various points during our professional lives, most of us find ourselves on opposing sides of the leadership coin—we play the roles of both leader and subordinate, which gives us a first-hand, multi-faceted look at what leadership styles work in which situations and where they come up short. Another truth is that most of us […]

Are you currently on the hunt for your next great job, or are you seriously thinking about making a job change? If the answer to either of these questions is yes, then you really should be asking yourself if you’re doing everything you can to reach the next rung on your career ladder. Sure, most […]

Choosing that first job out of college can be a daunting process. (What if you’re wrong, and the future is ruined?) It can also feel like a big commitment like you’re choosing the path you’ll be on for most of your career. In reality, your first job is just that—a first. College grads leaving their […]

When you’re preparing for an interview, chances are you’ve got the usual stuff down: your resume, talking points, stellar eye contact, and small talk. Those are easy—you can practice them in the mirror or with a trusted interview prep buddy. But what happens when you get a bit of a curveball, like difficult behavioral interview […]

As my senior year of college started to wind down, I saw many of my friends scooping up job offers that would match their fancy new engineering and business degrees. Things were a little different for me, as an English major. There were no tech or finance companies out there picking up recent grads who […]

The 9-to-5 grind in an office or cubicle just isn’t for everybody. And if you have a number of demands on your plate (like taking care of a family or going to school), that format just may not work for you at all. More and more employers are accommodating their employees who need a different […]

Being a nurse is not an easy career choice—nurses typically face a host of pressures and challenges throughout their professional lives that the average worker never has to confront. The stresses of a job in which you’re constantly dealing with serious life and death issues, working in hectic and emotionally charged environments, and juggling the […]

The post How nurses can find the balance in a hectic career appeared first on TheJobNetwork.

If you think the only path to being successful in today’s lightning-paced, ultra-competitive world of work is to venture out on your own as an entrepreneur, then think again! The truth is, that’s just one of several ways to achieve success along your career journey. Another route that’s gaining traction across industries is becoming what’s […]

The post All about intrepreneurs—and why you need to be one appeared first on TheJobNetwork.

When you’re applying and interviewing for a new job, everyone’s on their best behavior. You’re (professionally) dressed to kill and making eye contact like a boss while you talk about your many qualifications. The hiring manager is basically an ambassador, working on selling the organization to you. And even though you might have a sense […]

The post Managing a demanding manager: a workplace survival guide appeared first on TheJobNetwork.

As an HR professional, you’re undoubtedly aware of the importance of maintaining a talent-rich pipeline of active and passive candidates for open and future positions at your company, and to keeping your organization’s departments stocked with employees best suited to support and advance its mission and goals. After all, your key performance metrics are likely […]

Oftentimes, when we think of age discrimination, we assume it happens to workers who are near retirement age or already senior citizens. Or maybe we picture employees who were fired or demoted for being too slow, or “low energy.” But the Age Discrimination in Employment Act (ADEA) was designed to protect workers ages 40 and […]

Primarily based on recognizing and learning to respond to other people’s emotions, empathy in the classroom can aid learning and help foster a more harmonious and respectful classroom. Students who exhibit empathy have been shown to have better test scores—but that’s not really the point. Learning other’s perspectives, including emotions, is a vital part of […]

Those of us in the workforce—from seasoned industry veterans to newbies who are just getting started on their career journeys and everyone in between—have learned a few inescapable facts, regardless of our industry or aspirations. Success is a fickle, tricky, thing, and a lot of variables come into play that helps separate those of us […]